Arizona Crypto ATM Law Secures $171K Refund for Scam Victims

The state’s approach, codified under House Bill 2387, mandates that operators provide full reimbursements to "new customers"—defined as those who have used a kiosk for fewer than 10 days—if they were coerced into fraudulent transactions. To qualify, victims must report the incident to both the operator and law enforcement within 30 days. While the state attorney general’s office confirmed these recoveries, it did not specify which operators processed the payments or how many claims were ultimately denied.

Beyond refund requirements, the law imposes strict operational hurdles. Kiosk providers must now employ blockchain tracing software to flag suspicious wallets, provide round-the-clock customer support, and adhere to daily transaction caps of $2,000 for new users and $10,500 for established ones. These measures contrast sharply with the stricter policies adopted by states like Minnesota and Tennessee, which have moved to ban the machines entirely.

Nationally, the scale of the problem remains immense. FBI data for 2025 shows over 13,400 complaints linked to crypto kiosks, with reported losses totaling $389 million. Adults over 60 represent the most vulnerable demographic, accounting for more than $257 million of that total. Arizona’s model serves as a test case for whether mandatory restitution can mitigate these losses without forcing the industry out of the state entirely.